FAQ's

Most Frequently Asked Questions

HAVE QUESTIONS? FIND THE ANSWERS

What is Kosher Stays Vacations?
What is Segula Vacations?

How do I make a reservation?
How do I make a reservation?

What is your cancellation policy?
Our cancellation policy varies depending on the property you book. Please refer to the specific cancellation policy for your chosen property before booking.

What is included in the rental fee?
Each rental property is fully furnished and equipped with all the modern conveniences to make your stay as comfortable and convenient as possible. Please refer to the specific property listing for a complete list of amenities included in the rental fee.

Do you offer cleaning services during our stay?
Yes, we offer cleaning services during your stay for an additional fee. Please contact us for more information.

What is the minimum stay requirement for your rental properties?
Our minimum stay requirement varies depending on the property you book. Please refer to the specific property listing for minimum stay requirements.

What is the minimum stay requirement for your rental properties?
Yes, we offer discounts for long-term stays. Please contact us for more information.

What is the minimum stay requirement for your rental properties?
Yes, we offer discounts for long-term stays. Please contact us for more information.

Is smoking allowed in your rental properties?
Smoking is not allowed in any of our rental properties. A cleaning fee may be charged if smoking occurs inside the property.

What is your check-in/check-out policy?
Check-in and check-out times vary depending on the property you book. Please refer to the specific property listing for check-in/check-out times.

Do you provide transportation to/from the airport?
We do not provide transportation to/from the airport, but we can assist you with arranging transportation.

Is there a security deposit required for rental properties?
Yes, a security deposit is required for all rental properties. The amount varies depending on the property you book.

Can I change my reservation after I have booked?
Can I change my reservation after I have booked?

How do I pay for my rental property?
You can pay for your rental property online using a major credit card or bank transfer.

Do you have a customer service team available to assist me during my stay?
Yes, we have a customer service team available 24/7 to assist you with any questions or concerns during your stay.